For those who can’t obtain the right information over the phone or over the live chat service, feel free to use our contact form. Our customer care staff watches it 24/7 and we will email you in less than one hour. Bear in mind, the more info you give any time you contact us, the less difficult it can be for us to perform our job even better.
All the blanks must be filled out apart from those designated as optional.
Phones & Chat
- US Toll Free Phone: +1-855-211-0932Int'l. Phone: +1-727-546-HOST(4678)UK Phone: +44-20-3695-1294AU Phone: +61-2-8417-2372Our ID: 175355
- Monday to Friday:
10.00 AM - 06.00 PM GMT/UK*
05.00 AM - 01.00 PM EST/USA*
09.00 PM - 05.00 AM AEST/AU*
*temporary working hours; we'll get back to the normal working time shortly
You can actually observe the situation of the server and check for ongoing difficulties at: www.properstatus.com