Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single semi-dedicated server plan obtained through our company. You can forget all about about your website being offline for some reason since we employ a top-notch cloud hosting platform with a custom-built load balancing system. Instead of managing everything on a single server and risking one service to take everything down, we have now distributed the many services among their own groups of web servers. Put simply, your databases, files, e-mail messages, stats, etc., are handled by independent clusters, therefore the failure of one web server has no impact on the overall service or on your sites. A number of backbone Internet providers and diesel backup generators ensure that infrastructural problems are not going to affect your websites either. We have software and hardware firewalls as well as a capable team of administrators to keep track of the incoming & outgoing traffic and to respond to any kind of software issue 24/7.
Service Uptime Guarantee in VPS Servers
When you get a Virtual Private Server from us, we guarantee that the physical hosting server your account is set up on will be up and running no less than 99.9% of the time. While we are not able to control what you’ll do with your Virtual Private Server and what you set up on it, we are going to ensure that the main server is going to work 24/7 without interruptions. Our facilities have redundant Internet providers as well as backup generators to guarantee the constant work of all servers accommodated there. If you experience a difficulty with any virtual server on the physical one, we have a group of expert administrators to eliminate it in a very timely manner and to ensure that the other VPS server accounts within that hosting server will not be affected. We use only new, carefully tested hardware components for the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server, what offline software or script-driven applications you set up on it or how often you restart it, we can make certain that it is accessible no less than 99.9% of the time. Your server is going to be located in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and redundant Internet providers, so no outages or other infrastructural challenges shall affect the proper work of your internet sites at any time. Our professional team of system administrators will make sure that if your server freezes for some reason, it's going to be rebooted immediately. To avoid any chance of equipment failures, we are going to give you a web server with new and diligently tested hardware components to make certain that all of your sites are operational no matter what.