A live chat is a real-time method of communication between a web hosting provider's support team and its customers. It is an efficient way to receive some info about the website hosting services or get some problem resolved because you're talking with a live representative. The advantages of using a real-time chat service instead of calling or opening a ticket are the low chance of errors any time you exchange information such as usernames or domain names, the more rapid response time because the communication is live plus the fact that you don't have to stay on the chat constantly - you'll be able to do something different while the agent investigates the issue in question. Furthermore, you're able to be a part of a live chat room from any kind of computer which is connected to the web, avoiding the phone fees that you will have to pay if you're calling to another country.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we offer with our semi-dedicated servers, you're able to find the the right answers for any questions you have or get lots of troubles dealt with in no time. The service is accessible each and every day, thus you are able to talk to an agent even on weekends and holidays. In the event that you're not sure which package is better for your web sites or if our leading-edge cloud hosting platform covers some system requirements, you can join our live chat before purchasing anything. In case you're an active customer, you are able to get more info about account settings, billing issues and a number of common tech troubles you may experience, for instance if you cannot set up an email account in a client on your personal computer. Our live chat can save you a considerable amount of time no matter where you are or when you get in touch with us.