The term “hosting” does not describe just one service, but a variety of services which provide numerous functions to a domain address. Having a website and emails, for instance, are two separate services although in the general case they come together, so many people see them as one single service. The truth is, each domain has a couple of DNS records called A and MX, which show the server that deals with each particular service - the first one is a numeric IP address, that specifies where the website for the domain address is loaded from, while the second one is an alphanumeric string, which shows the server that handles the e-mails for the domain. For example, an A record is and an MX record is Each time you open a website or send an email, the global DNS servers are contacted to check the name servers that a domain name has and the traffic/message is first directed to that company. If you have custom records on their end, the Internet browser request or the e-mail will be sent to the correct server. The idea behind using separate records is that the two services use different web protocols and you may have your site hosted by one service provider and the e-mails by another.

Custom MX and A Records in Semi-dedicated Servers

If you purchase a semi-dedicated server plan through our company, you'll be able to view and change the A and MX records for every one of the domain names or subdomains that you host within the account. The Hepsia Control Panel, which you'll get to manage the account, comes with an sophisticated, although easy-to-use tool where all hosts are going to be listed in alphabetical order and you'll be able to change their records with no more than a couple of clicks. If you have to create a new record, it'll be equally easy - choose the domain/subdomain, enter the IP address or mail server record and you will be ready. You'll also be able to set different priority for the MX records which you create in case you want to use a third-party email provider and they ask you to set up additional records besides the 2 standard ones. If you ever experience any difficulties, we have a comprehensive Help section with videos in which you can see first-hand how to setup or change any record.