There're lots of web hosting providers on the market today, but most of them are resellers who have restricted resources, especially when it comes to support. One way to distinguish them is the option to get in touch with the company over the telephone. The type of support that you will have via this particular channel of communication may vary depending on the provider - some provide professional telephone support, many others offer basic and customer support only as some matters are more time-consuming and it is easier to be resolved with a trouble ticket, particularly when the issue has to be escalated. Nonetheless, it's good to find that you can always get in touch with your website hosting supplier since there are numerous small-scale matters that can be managed easily and in a very timely manner with a telephone call, not mentioning that you can get additional information for the services before you become a client.

Phone Support in Semi-dedicated Servers

The support services forall of the semi-dedicated server packages that we provide include live phone support for fourteen hours daily. In case you are unsure which package will be appropriate for your websites, you'd like to learn more about a package's specifications or you'd like to have any other type of information about our services, you can call any of the local telephone numbers that we have in the United States of America, the United Kingdom and Australia and our customer support agents will help you. In case you already have an account, you'll be able to contact us about sales and general matters, although we are usually able to help with a lot of tech issues as well. For entirely tech issues you should take advantage of our built-in ticketing system where the correspondence between you and our technical support crew will be in 1 place, which is the better option when the trouble can take additional time to be solved or it needs to be escalated to our system administrators.