Phone Support in Semi-dedicated Servers
The support services forall of the semi-dedicated server packages that we provide include live phone support for fourteen hours daily. In case you are unsure which package will be appropriate for your websites, you'd like to learn more about a package's specifications or you'd like to have any other type of information about our services, you can call any of the local telephone numbers that we have in the United States of America, the United Kingdom and Australia and our customer support agents will help you. In case you already have an account, you'll be able to contact us about sales and general matters, although we are usually able to help with a lot of tech issues as well. For entirely tech issues you should take advantage of our built-in ticketing system where the correspondence between you and our technical support crew will be in 1 place, which is the better option when the trouble can take additional time to be solved or it needs to be escalated to our system administrators.