A 99.9% Server Uptime
The advantage of establishing your own web hosting system is that you do not have to be worried about compatibility issues – you design a particular set of software tools in such a manner as to work with a particular set of hardware elements. The final result is something much more stable and reliable, since there are fewer potential chances of failure. We have built our cloud hosting platform atop tried and tested hardware components together with a strongly tweaked version of Security–Enhanced Linux in an attempt to create an exceptionally riskless home for all your web sites.
That’s the reason why, with all our web hosting plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you’d like to supply a quality hosting service, you can barely rely on the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure a hypersonic connection speed with the outside world.
And because of this, no matter which data centers you opt for: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not pleased with our hosting services, or if you think that they are insufficient, or if you decide that you should use a VPS servers rather than a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have full control of your domains even when you cancel your hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to receive an answer, you probably know how infuriating this can be, especially when your site is on the line. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here for you and they will get back to you in less than 60 minutes. And the best part is that their average ticket response time is well under 20 minutes!