Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Response Guarantee

  • Our tech help and support Dept is available 24x7x365 to take care of all your assistance questions. Each ticket you post to us shall be answered within less than sixty minutes. If your problem demands assistance from an admin, we are going to forward the ticket to the technician in charge and will let you know that the problem is being resolved.

  • Top quality support service
  • Qualified Technical Assistance Service

  • We will offer you 24x7x365 client assistance through a super–fast ticket system integrated into your Control Panel. You’re able to write to us at any time about any of the software applications that come installed in advance on the virtual server, such as the selected OS, the server administration panel and our in–house produced Web Hosting Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • An in–depth and frequently updated articles base is built into our in–house built Web Hosting Control Panel. It includes quick tips on how to execute all the primary website management jobs. The Help area offers you extensive how to tutorials and step by step video training. You can gain access to the Help zone by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.